IT Outsourcing - is one of the most quickly developing fields of economy. It is one of the most efficient strategies of company management and it consists in the transfer of management of the IT department to an external company. First of all, it means security, lower costs, professional service and a guarantee of uninterrupted work. 

 

Maintenance services

   □ surveillance over the operation of the IT environment of the client including the supervision of the system supporting the management of a company
   □ periodical equipment inspections
   □ periodical inspections of operating systems
   □ verification of the operation of LAN/WAN networks
   □ creation of backup copies

Administration works

   □ administration of operating systems 
   □ administration of domain 
   □ administration of data bases (MSSQL, ORACLE, DB2, MySQL)
   □ administration of computer networks (Windows, Linux)
   □ administration of Internet servers

Readiness for the repair of notified IT system crashes

   □ equipment elements
   □ operating systems
   □ other software

After warranty service of computer equipment

   □ servers
   □ workstations, notebooks
   □ monitors, printers, emergency power supply units
   □ active elements of network infrastructure

Supporting the development of the client’s IT system

   □ making proposals related to the increase in the efficiency of system operation
   □ preparing proposals of offers of equipment and software modernization
   □ programming and implementation/development works 
   □ delivery and installation of software updates

Current assistance to users

   □ the solution of current problems of users
   □ training in the scope of office software literacy
   □ technical support (Hot Line)